Commenting on the launch of the government’s AI Opportunities Action Plan today (Monday), UNISON policy officer Kate Jones said:
“Artificial intelligence (AI) has the power to revolutionise the world of work.
“But if AI is to play a positive role in public services, it must be managed carefully and responsibly. That means proper input from workers and all parts of society to ensure it’s not only the voice of big tech being heard.
“UK workers have vast expertise and insight that can help shape AI development in ways to benefit everyone. The technology must be used to enhance jobs and services, not cut corners, costs and human input.
“History shows that when workers have a real say in how new technologies are developed and used, society is all the better for it.
“AI in the public sector has huge implications, from data privacy to bias and discrimination. The public needs to know their concerns are being addressed.
“No one wants their details being misused by tech giants or biased algorithms making decisions about their welfare on the sly.”