AI must be used to enhance public services, not replace workers, says UNISON

Commenting on the launch of the government’s AI Opportunities Action Plan today (Monday), UNISON policy officer Kate Jones said: “Artificial intelligence (AI) has the power to revolutionise the world of work. “But if AI is to play a positive role in public services, it must be managed carefully and responsibly. That means proper input from workers and all parts of society […]