Ambulance 999 call handlers quitting amid burnout and pressure, says UNISON

NHS 999 staff are quitting and suffering burnout due to the relentless pressure of calls, sometimes involving suicides, stabbings, shootings and patients dying before ambulances can reach them, says UNISON today (Tuesday). Figures obtained by the union from UK ambulance services* show high turnover rates among call handlers, which staff say are often due to […]