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People are becoming increasingly intolerant of inappropriate comments being made in the workplace. However, is there a way we can call people out on these comments without creating arguments? This session explores practises that seek to understand people’s perspectives, rather than focus on their objectionable conclusions. Participants will feel confident in having more in-depth conversations with people who have very embedded views, and will have got to grips with the principles of empathetic listening and Socratic questioning. Delivered by Hope Not Hate.